THEFREEDOMADAGENCY.COM (the “Website”), operated by The Freedom Ad Agency under DIVINE BUSINESS MANAGEMENT LLC (“Company,” “we,” “us,” or “our”), knows you care about how your personal information is collected, used, and shared. We take your privacy seriously and are committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.thefreedomadagency.com, use our services, interact with our content, or communicate with us (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Why We Collect Personal Information

We collect personal information to:

Provide, operate, and improve our Services

Respond to inquiries and provide customer support

Deliver our ad agency services, proposals, onboarding, and project communications

Process payments and send invoices/receipts

Send administrative communications (service notices, updates, policy changes)

Send marketing communications (newsletters, promotions, offers) where permitted

Personalize your experience, including through advertising/remarketing

Maintain the security and integrity of our Services

Comply with legal obligations and enforce our agreements

We do not sell your personal information in exchange for money. However, some data sharing for advertising and analytics may be considered “selling” or “sharing” under certain privacy laws (including California law). See Section 9 (California Privacy Rights).

2. What Personal Information We Collect

We collect information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A) Information You Provide to Us

Depending on how you interact with us, you may provide:

Contact information: name, email address, phone number, business name, social handles

Client onboarding information: business details, goals, preferences, account access details you choose to share for service delivery

Billing information: billing name/address and transaction details (payments are processed by third parties—see Section 6)

Communications: messages submitted through forms, email, or other communications

Content you submit: testimonials, comments, files, creative assets, feedback, and other materials you share with us

Community participation: if you join our private community (including our private Facebook group), content you post or share there may be visible to other members subject to the platform’s settings and policies

You may choose not to provide certain information, but doing so may limit our ability to provide Services.

B) Information Collected Automatically

When you visit or use our Services, we (and our service providers) may automatically collect:

Identifiers and device data: IP address, device type, browser type, operating system, approximate location (derived from IP)

Usage data: pages viewed, links clicked, time spent, referring/exit pages, session activity

Cookies and similar technologies: cookies, pixels, tags, and similar tracking technologies (see Section 5)

C) Information from Third Parties

We may receive information from third parties such as:

Advertising and analytics partners (e.g., Google, Meta) to measure performance and improve ad targeting

Social platforms (e.g., Instagram, Facebook/Meta) if you interact with us or our content on those platforms

Payment processors (e.g., Stripe, PayPal) confirming payment status and basic transaction details

Service platforms (e.g., Go High Level) that help us manage communications, CRM, scheduling, forms, and marketing workflows

3. How We Use Your Information

We use personal information for purposes including:

Providing and managing our Services and client relationships

Communicating with you about services, scheduling, and support

Processing payments and maintaining records

Sending service updates, confirmations, and administrative notices

Marketing and promotional communications (you can opt out—see Section 8)

Analytics, performance measurement, and improving our Website and campaigns

Security, fraud prevention, and protecting our rights and users

Comlying with legal obligations and enforcing policies

4. How We Share Your Information

We may share information in the following circumstances:

A) Service Providers and Vendors

We may share your information with trusted vendors who help us operate our business and provide Services, such as:

CRM and marketing automation providers (e.g., Go High Level)

Payment processors (Stripe, PayPal)

Analytics and advertising platforms (e.g., Google, Meta)

Email and communications tools

Hosting, IT, and security providers

These vendors are permitted to access information only as needed to perform services for us and are expected to protect it.

B) Advertising, Analytics, and Marketing Partners

We may share certain identifiers and usage data with advertising and analytics partners to:

Measure campaign performance

Deliver interest-based advertising

Improve targeting and attribution

This may occur through cookies/pixels and similar technologies. See Section 5 and Section 9.

C) Community and User-Generated Content

If you submit content (such as a testimonial, comment, or community post) it may be visible to others depending on where it is posted. Content shared in a private Facebook group is also subject to Facebook/Meta’s platform policies and privacy settings. Please avoid posting sensitive personal information in public or community spaces.

D) Legal Requirements and Protection

We may disclose information if we believe it is necessary to:

Comply with a legal obligation, subpoena, court order, or governmental request

Enforce our terms, agreements, or policies

Protect our rights, safety, property, users, or the public

Detect and prevent fraud or security issues

E) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, information may be transferred as part of that transaction.

F) With Your Consent

We may share information for any other purpose disclosed to you and with your consent.

5. Cookies, Pixels, and Similar Technologies

We use cookies and similar tracking technologies to operate our Website, understand usage, improve performance, and support advertising and remarketing.

These technologies may include:

Analytics tools (e.g., Google Analytics)

Advertising pixels/tags (e.g., Meta Pixel)

Embedded content tools (e.g., YouTube embeds) which may set cookies or collect data according to the third party’s policies

Your Choices About Cookies/Tracking

You can control cookie preferences through:

Browser settings (block or delete cookies)

Device settings for ad personalization (where available)

Some platforms’ privacy controls (e.g., Google/Meta ad settings)

If you disable cookies, parts of the Website may not function properly and you may still see ads, but they may be less relevant.

6. Payments

We use Stripe and PayPal to process payments. We do not store or process full payment card information on our servers. Payment details are handled according to the payment processor’s privacy policy and security practices. We may receive confirmation of payment status and basic transaction details for recordkeeping and service delivery.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

If we become aware of a data breach affecting your personal information, we will take reasonable steps to investigate and, where required, notify affected individuals and regulators in accordance with applicable laws.

8. Your Choices and Communications

Marketing Emails

If you subscribe to marketing emails, you can opt out at any time by using the “unsubscribe” link in the email or contacting us at [email protected]. Even if you opt out of marketing emails, we may still send you administrative or transactional emails related to services, billing, or account matters.

Updating Information

If you need to update or correct your information, contact us at [email protected].

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), including:

The right to know what personal information we collect, use, disclose, and share

The right to request deletion of certain personal information

The right to correct inaccurate personal information

The right to opt out of the “sale” or “sharing” of personal information (as those terms are defined under California law)

The right to limit use/disclosure of sensitive personal information (if applicable)

The right to non-discrimination for exercising privacy rights

“Sale” / “Sharing” Notice

We do not sell personal information for money. However, using third-party advertising and analytics tools (such as pixels and tags) may involve sharing certain identifiers and usage data that could be considered a “sale” or “sharing” under CCPA/CPRA.

How to Submit a California Privacy Request

To make a request, email us at: [email protected] with the subject line “California Privacy Request.”
We may need to verify your identity before completing your request.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We may require proof of authorization and identity verification.

10. International Visitors

We serve clients in multiple countries. If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other jurisdictions where we or our service providers operate. Data protection laws may differ from those in your jurisdiction.

Where required, we will take steps designed to ensure an appropriate legal basis for transfers.

11. Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at [email protected] and we will take steps to delete it.

(Recommendation: Keep this at “under 13” for COPPA; your services are business-focused, but this is a safe baseline.)

12. Links to Other Websites and Third-Party Services

Our Website may contain links to third-party websites and services (including social platforms and embedded content). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before interacting with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Effective Date.” Continued use of the Services after changes means you accept the updated policy.

Effective Date: [INSERT DATE]

14. Contact Us

If you have any questions about this Privacy Policy or your information, contact us at:

The Freedom Ad Agency
Operating under DIVINE BUSINESS MANAGEMENT LLC
Murrieta, California, USA
Email: [email protected]